Frequently Asked Questions

Welcome to the MyoMat FAQ. If you don’t find your answer here, please reach out to us directly — we love hearing from our community.

General FAQs

Below are some general questions about Myomat, how it's different, its benefits, etc.

What is MyoMat?

MyoMat is a patented platinum-silicone disc designed to wake up your body where it matters most. Its 64 domed nodes encourage micro-movements, circulation, and postural awareness, helping you sit better, move smarter, and recover stronger.

How is MyoMat different from foam rollers or spiky acupressure mats?

Unlike foam rollers (which rely on rolling) or spiky mats (which can feel harsh), MyoMat delivers sustained, moderate pressure with lateral shear — closer to how skilled hands would release fascia. The result: effective, comfortable, and versatile use for both passive sitting and active recovery.

What is “Gluteal Amnesia” and can MyoMat help?

“Gluteal Amnesia,” sometimes called Dead Butt Syndrome, is when prolonged sitting on flat chairs causes the glute muscles to shut down. By lifting and engaging your sitz bones, MyoMat encourages subtle pelvic motion that keeps your glutes and core activated — even while you work, commute, or relax.

Who can benefit from using the MyoMat?

Everyone who sits, trains, or recovers:

  • Professionals working long hours at a desk
  • Travelers spending time in planes, trains, or cars
  • Athletes preparing, training, and recovering
  • Older adults looking for gentle circulation and postural support
  • Anyone who wants to feel better in their body, every day
What is it made from?

MyoMat is crafted from platinum-cured, medical-grade silicone (Shore A54 durometer). It is hypoallergenic, non-toxic, BPA-free, phthalate-free, latex-free, and built to last for years.

Is it safe to use every day?

Yes. MyoMat is self-limiting by design. It won’t overstimulate tissue the way motorized devices sometimes can. Begin with shorter sessions (10–15 minutes), then extend as your body adapts. Always avoid placing it directly on bones or sensitive joints.

How do I clean and care for it?

Simply rinse with warm soapy water or wipe with a 70% isopropyl alcohol solution. Air-dry fully before storing. MyoMat is non-porous and resists sweat, bacteria, and odors.

How portable is it?

At 13.5 inches (34 cm) in diameter, MyoMat is slim and lightweight — designed to slip into a tote, backpack, or carry-on. Many users keep one at home, one at work, and one in their gym bag.

What kinds of results can I expect?

Users commonly report:

  • Improved posture and comfort while sitting
  • Relief from stiffness and “dead butt” sensations
  • Faster warm-up and smoother recovery from training
  • Enhanced relaxation during breathwork or meditation

Results vary, but most people feel a difference within the first week.

Can older adults or sensitive users enjoy it too?

Absolutely. The domes are rounded and forgiving, not sharp. We recommend starting with shorter sessions for sensitive populations and gradually increasing time as tolerated.

What is your guarantee and warranty?

Every MyoMat comes with a 30-day satisfaction guarantee and a 2-year limited warranty against defects. If you don’t love it, simply send it back — no questions asked.

Do you offer bulk or institutional pricing?

Yes. We supply gyms, yoga studios, physical therapy clinics, corporate wellness programs, and travel providers. Please contact us for wholesale tiers or custom orders.

Where is MyoMat made?

MyoMat is produced in ISO-certified facilities using ethical labor practices and sustainable methods. Packaging is recyclable and FSC-certified, with minimal use of inks and plastics.

How do I know if MyoMat is right for me?

If you sit, move, or recover — it’s right for you. Try it for 30 days. You’ll likely notice subtle changes in posture, awareness, and muscle comfort within your first few sessions.

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

Do you ship internationally?

Yes, we ship worldwide. Shipping costs and any customs duties or taxes will be calculated at checkout.

When will my order be shipped?

Orders are processed within 1–2 business days. You’ll receive a confirmation email with tracking once it ships.

What is your return policy?

If you’re not completely satisfied, you can return your MyoMat within 30 days of receiving it. The mat must be unused and returned in original packaging. Visit our Return Policy page for full details.

How long will it take until I receive my order?

Delivery typically takes:

  • 3–6 business days within the EU
  • 5–10 business days internationally

Tracking details will be emailed once your order leaves our warehouse.

Orders

Below are some of are common questions about orders

How do I make a purchase?

Simply select “Add to Cart” on the product page and follow the secure checkout process. We accept all major credit cards, Apple Pay, and Google Pay.

How do I know if my order is confirmed?

You’ll receive a confirmation email right after checkout. If you don’t see it, please check your spam folder or contact us.

Can I change my shipping address after my order is placed?

Yes, but only within 12 hours of placing the order. Reach out to us as soon as possible at support@myo-mat.com.

Can I change my billing address after placing my order?

Unfortunately, billing addresses can’t be changed once an order is placed. Please double-check details before checkout.

Products

Below are some common questions about our products

What size should I order?

MyoMat is available in one optimized size:

Diameter: 34cm (13.5 in)

Weight: 420g (15 oz)

It’s designed to travel with you, fit any chair, and adapt to your routine.

Where can I find information on sustainability?

Our mat is made with 100% platinum-grade silicone — durable, recyclable, and hypoallergenic. No toxins. No nonsense.

Still have questions?

We’re happy to help. Fill out the form and our team will get back to you within 1 business day. Or reach out at support@myomat.com or via our Contact page and we’ll get back to you promptly.